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Refund & Cancellation Policy

  • To request a refund, please email us at with your order number and a brief explanation of why you are requesting a refund.

  • Please note that digital products, including images, pictures, rendering views, videos, and any other digital files such as source files, CAD files, SketchUp files, Lumion files, or e-books, are non-refundable once they have been received or downloaded.

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